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Will Zweigart's avatar

Just as the healthcare system is not really broken, neither is the media ecosystem. Both are working exactly as they were designed to work. Since they're not broken they can't be fixed. We can only build something better.

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Heather Braaten's avatar

I have chills from reading the article about Briana Boston. The quotes from the police are so abusive, as if she should know better than to verbally lash out at the insurance reps and therefore expect to be sent to jail. No reasonable person should expect that as the consequence. I talk to insurance reps all the time because I'm living with cancer. I've learned that I need to be polite and when that doesn't work sometimes start to cry - which is my natural response to excessive stress. Sometimes crying works and sometimes it backfires. But other peoples' natural response is anger. I mean...for fucks sakes. This poor woman.

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